For Global Industry Applications Integrated Thermal Imaging Solutions

Our minimum order quantity depends on the product type. For thermal products, the minimum order quantity is 500 units. For other product categories, the minimum order quantity is usually 1,000 units or more. We are flexible to adjust according to your specific needs and budget. Larger orders can enjoy more favorable unit prices.

The development cycle of a project is usually 3-6 months, depending on the complexity and customization of the product. This includes demand analysis (1-2 weeks), product design (2-4 weeks), sample production (2-3 weeks), testing and optimization (2-4 weeks) and mass production preparation (2-4 weeks). We will provide a detailed project schedule to ensure that you understand the progress of each stage.

We implement a strict quality management system, including ISO9001 certification process and comprehensive quality control measures. Each production batch will be 100% functional tested and sampled. Our production plan adopts lean manufacturing principles to ensure on-time delivery. We also provide detailed production progress reports to keep you informed of the status of your order and notify you in advance if there may be delays.

Standardly, the product warranty period is 36 months, starting from the date of product shipment. We can also provide extended warranty services based on your market needs. The warranty covers defects in materials and workmanship, but does not cover man-made damage or improper use. We provide a complete after-sales support system, including repair services, spare parts supply and technical support.

Yes, we offer sampling services so that you can evaluate product quality before mass production. Sample fees vary depending on product complexity and customization requirements, and are usually partially or fully refundable after large-volume orders are confirmed. Our technical team provides full support, including product specification consultation, technical questions and usage training to ensure that you fully understand product performance and features.

We provide a full range of packaging design services, including outer packaging, inner tray, instructions and label design to ensure that they meet your brand image and target market requirements. Our design team can create customized packaging solutions according to your needs. We also provide marketing support, including product photography, technical specification writing, promotional material production and certification document preparation to help you better promote your products.

Yes, products can be fully trademarked and branded with your own trademarks. We will apply your trademarks to products, packaging and instructions according to the brand guidelines you provide. You will need to provide written permission for trademark authorization and relevant brand assets (such as logo files, font and color specifications). We strictly follow the trademark usage regulations to ensure that the products are in line with your brand image.

We sign strict non-disclosure agreements (NDA) and exclusive supply agreements with all custom customers to protect your intellectual property and business interests. Your product designs, specifications and business information are only accessible to project-related personnel. We implement strict information security measures, including file encryption, access control and employee confidentiality training. We can provide exclusive supply guarantees to ensure that specific designs or technologies are only supplied to you.